Green Ignite Warranty Information & Policies
We offer an industry leading six year limited warranty on all LED lighting products we sell. The warranty guarantees that for six years after the date of shipment the LED products are free from defects under normal use. Please call 1-877-560-3779 or 315-601-9612 to request an official warranty document.
The basic principal behind our return/exchange policy is that if it is our fault, or the fault of a defective
product, Green Ignite Inc. takes full responsibility and covers all of the associated costs within
If the wrong product is ordered by the customer and needs to be exchanged, the customer pays for all
the associated freight costs.
If the customer wishes to return the product that was not defective and delivered correctly (this option
is available for 30 days as long as the product and packaging is in “like new” condition), the customer is responsible for the freight and a 15% restocking fee.